Your personal information is a trust you place in us. Jiliive is committed to keeping your data with the highest level of security and using it only when necessary. Reading this Privacy Policy will give you a clear picture of exactly how we handle your information.
Steps Jiliive Takes to Protect Your Personal Information
Every transaction and piece of data you submit is protected by 256-bit SSL encryption. Your information is completely invisible to outside parties — the same level of security used by banks.
Your data is stored on encrypted servers. Direct server access is restricted to authorized technical staff only, and every access is logged.
Jiliive does not sell your personal data to advertisers or any third parties. Your name, mobile number, and financial information are never shared for marketing purposes.
Identity document information collected for account verification is used solely to meet regulatory requirements. This protects you and helps prevent fraud.
You can view, correct, or request deletion of your data at any time. Simply contact our support team to exercise any of these rights.
Jiliive's security systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed immediately to keep your information protected at all times.
This Privacy Policy ("Policy") is issued by jiliive.biz ("Jiliive", "we", "us"). It describes what personal data we collect when you use the Jiliive platform, how we use it, and how we keep it secure.
In summary: We only collect what's needed to provide you with our services. Your data is never sold. You can request deletion of your data at any time.
Jiliive is an online gaming and betting platform for users in Bangladesh. We believe that user privacy is a fundamental right, and protecting your data is a priority in everything we do.
This Privacy Policy applies to:
By using the platform, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the platform.
Jiliive collects two types of information from you:
a) Information You Provide Directly
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Name & Mobile Number | At Registration | Account Creation & Communication |
| Date of Birth | At Registration | Age Verification (18+) |
| Payment Information | On Deposits/Withdrawals | Financial Transaction Processing |
| Identity Document | During KYC Verification | Identity Verification |
| Support Messages | Support Hours | Troubleshooting |
b) Automatically Collected Information
We never collect sensitive information such as religious identity, political opinions, or health data.
Jiliive uses your data only for the following purposes:
We will not use your information for any purpose not stated here. Should we need to use it for a new purpose, your consent will be obtained first.
Jiliive never sells your data to third parties. However, information may be shared in the following limited circumstances:
Jiliive never shares your information with marketing companies, advertisers, or data brokers.
Jiliive uses cookies — small text files stored in your browser.
Types of cookies we use:
You can block or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
Jiliive does not retain your data longer than necessary. Retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Financial Transaction Records | Minimum 7 years (as required by law) |
| ID Document Copy | 5 Years After Account Closure |
| Support Contact | 3 Years |
| Cookie Information | At session end or after a maximum of 1 year |
Once the retention period ends, data is securely destroyed.
As a Jiliive user, you have the following rights:
You may request to view the information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
You may request that your data be restricted from use in certain circumstances.
You may request a copy of your personal data.
You may object to your data being used for specific purposes.
To exercise any of these rights, email support@jiliive.biz. We will respond within 30 days.
Jiliive is not intended for anyone under 18. We never knowingly collect data from minors.
If we discover that someone under 18 has created an account, we will:
If you believe a minor has created an account on Jiliive, please notify us immediately.
To protect your data, Jiliive employs the following technical and administrative measures:
All data transfers are secured with 256-bit encryption — the same technology trusted by banks.
Mobile OTP verification at login — effective in preventing unauthorized access.
Stored data is kept in encrypted form. Direct server access is restricted to a limited number of authorized individuals.
Regular penetration testing and security reviews are conducted by independent third parties.
All staff receive regular training on privacy and data protection, and are required to sign confidentiality agreements.
That said, no method on the internet is 100% foolproof. If a security issue is detected, we will act promptly and notify any affected users.
Jiliive may update this Privacy Policy from time to time. When changes are made:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please reach out to us:
Requests for data deletion or correction will be processed within 30 days after identity verification.
Frequently Asked Questions About Our Privacy Policy
Your data is safe and your privacy is respected at Jiliive. Register now and enjoy Bangladesh's most trusted gaming experience.